The Sirenian Experience redefines the luxury, boutique resort concept.
It’s is the feeling our guests have the moment they first interact with us, by phone, email, or chat and continues throughout their entire vacation – a belief they have chosen the best vacation destination and anticipate stress-free planning.
The Experience continues with pre-arrival communication, designed to help curate a vacation that makes each guest feel valued, pampered, and special.
Find your expectations exceeded when you enter our gates to be met by a friendly Guest Services Team and handed a Sirenian Signature welcome drink along with a cold, lightly scented towel.
The Experience is enhanced when you walk through our tropical gardens and lush landscaping to arrive at your “home away from home.” Every moment of you stay will lead you to ask, “When are we coming back?”
The Sirenian Experience is…
* the feeling of confidence you experience from the moment you interact with us
* the “wow” of walking through our gates
* the desire to return before ever leaving
* the feeling of being a part of a family with every interaction with our staff
* the taste of that first sip of coffee in the morning watching the sunrise
* the pleasure of a Sirenian Signature drink in the pool
* the relaxation on the beach, listening to the ocean waves, reading a favorite book
* whatever makes your Belizean vacation unforgettable
How is the Sirenian Experience created? Culture-first hiring.
- For any staffing needs, we look to culture-fit first and then education, experience and skill, believing that skill can be taught, but a misfit in culture results in problems regardless of skill.
- For front-line team members, we do not focus as much on prior experience because we believe that individuals hired from the local community who are a strong fit for our culture, have a desire to support our mission, have the right attitude, and have the will to work can be trained to become excellent in their jobs.
- We create a community and culture among employees that inspires loyalty, drives ownership, and increases accountability.
- Our culture dictates that guest service is our top priority and provides our staff with the resources, tools, and ownership to take care of YOU. We empower our employees to provide the highest level of personalized service possible.
- Our guest culture is friendly, welcoming, clean, professional, and safe. We want you to feel like a part of the Sirenian Bay family and make a connection.
- We want you to come back again and again because of our people. When you have that connection, you’re more likely to return and feel better about the value you receive.
